Independent Case Studies

Saint Peter’s University Healthcare System Cuts Bad Debt by 30% With Patient Financing Partnership

Saint Peter’s University Healthcare System Cuts Bad Debt by 30% With Patient Financing Partnership In the current market, healthcare providers are in a bind when it comes to collecting patients’ balances. With the increasing popularity of high-deductible health plans, patients owe more out-of-pocket than ever before. At the same time, patients tend to prioritize healthcare … Read more

Cameron Memorial Community Hospital: Bad Debt Dropped by 25% in Just One Year

Cameron Memorial Community Hospital: Bad Debt Dropped by 25% in Just One Year Another organization that got a fast return on its patient financing investment is Cameron Memorial Community Hospital, a critical access provider in the northeast corner of Indiana. As with the examples outlined above, Cameron Memorial needed a partner to take over existing … Read more

Holland Hospital: Combining Hospital and Physician Practice Balances Into One Payment Plan

Holland Hospital: Combining Hospital and Physician Practice Balances Into One Payment Plan Holland Hospital, located in the west Michigan lakeshore region, began working with HELP in 2018. Leaders found that patients were having trouble with their internal repayment guidelines, and wanted to move away from patient financing and the extended A/R that came with it. … Read more

Tahoe Forest Health System: All Payment Plans Are Interest-Free for Close-Knit Community

Tahoe Forest Health System: All Payment Plans Are Interest-Free for Close-Knit Community In the above two examples, HELP payment plans are interest-free for the first 12 months. Some organizations may want to give patients even more flexibility to pay off loans without interest for longer periods. For example, Tahoe Forest Health System is a rural … Read more

Spectrum Health Lakeland: Patient Financing Success Contributes to MAP Award Win

Spectrum Health Lakeland: Patient Financing Success Contributes to MAP Award Win Spectrum Health Lakeland is a community-owned health system providing care to patients in southwest Michigan. Like Avita, Spectrum Health Lakeland had its own internally-developed patient payment plans. Over time, it became apparent the organization was not equipped to manage those plans, since financing is … Read more

Avita Health System: Still Generating Positive Results After Six Years

Avita Health System: Still Generating Positive Results After Six Years Avita Health System serves patients in Crawford, Richland, and Marion counties in central Ohio. Avita formed in 2011 when two community hospitals merged, and a couple years later was preparing to open a new facility. At the time, many patients were on long-term payment plans … Read more

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